IHSS in Sutter County

Overview

Sutter County's IHSS program is administered by Health and Human Services, with the Public Authority working alongside IHSS staff to refer and recruit caregivers for recipients throughout Yuba City and the surrounding Sacramento Valley communities.

The Public Authority office is not open for walk-in public access — all provider and recipient communication goes through phone, web, or email, so it's worth calling ahead rather than dropping by in person.

Provider Wage & Public Authority

Wages are reviewed periodically. Confirm your current rate directly with the Sutter County Public Authority before relying on this figure.

Local Notes & Quirks

• Phone, web, and email only: The Public Authority office doesn't accept walk-in visits — every enrollment step, from scheduling to background check questions, is handled remotely.
• Live Scan fee paid by the provider: New providers cover their own DOJ fingerprint background check, roughly $57, as part of the enrollment process.
• Expect a 4-5 week wait: After completing your enrollment appointment, Sutter County advises waiting 4 to 5 weeks before calling to check your case status — and it may take longer to receive your first timesheet.

Appealing a Notice of Action in Sutter County

If Sutter County reduces, denies, or terminates your IHSS hours, the appeal process is governed by state regulation — the same 90-day deadline applies regardless of county:

• You have 90 days from the date on your Notice of Action to request a State Hearing
• Call the State Hearings Division at 1-800-952-5253 to request a hearing
• Or mail a written request to: California Department of Social Services, State Hearings Division, P.O. Box 944243, Sacramento, CA 94244
• Requesting your hearing before the Notice of Action's effective date preserves Aid Paid Pending — meaning you keep your current hours while the appeal is decided

For free legal help with a Sutter County IHSS appeal, Disability Rights California can be reached at 1-800-776-5746.