Knowledge. Confidence. Clarity.
The Recipient Hub
Already receiving IHSS? Here's how to manage your hours, prepare for reassessment, and push back if something looks wrong.
Hours change as needs change — reassessments and appeals exist for exactly that reason.
If you're already receiving IHSS, the most common reasons to come back here are: your hours were reduced or denied at reassessment, your needs have changed, or something about your current hours just doesn't feel right. All three start in the same place.
Ask Clara · Free · No signup
Questions about your hours?
Clara can explain what your Notice of Action means, how reassessments work, and what your options are if hours were cut.
How the assessment works
The 90-day clock starts on the date printed on your Notice of Action — not the day it arrives, and not the day you open it. More on appealing a decision →
Common situations we help with
Conditions that often change over time, affecting reassessment outcomes:
Start here
How to Appeal Denied or Reduced IHSS Hours
The core process — what a Notice of Action means and how to dispute it.
IHSS Reassessments — What to Expect
How reassessments differ from your first assessment, and how to prepare.
The California IHSS State Hearing Process
What happens after you request a hearing, step by step.
Aid Paid Pending — Keep Your Services While You Appeal
Time-sensitive — there's a strict window to request this after your NOA.
Requesting an Official IHSS Income Verification Letter
Often needed for housing, benefits, or other program applications.
Protective Supervision — Who Qualifies
One of the most commonly reduced categories at reassessment.
Your tools
Appeal Reduced or Denied Hours
The Appeal Package
$35
For hours denied or reduced on your NOA
- ✓Personalized dispute summary — NOA vs HTG hours
- ✓CDSS-aligned appeal narratives per disputed task
- ✓Pre-filled State Hearing Request Letter
- ✓Appeal timeline with your exact NOA deadlines
90-day deadline applies from your NOA date
Reassessment & Hour Changes
The IHSS Hours Estimate
$25
If your situation has changed significantly
- ✓Fresh estimate of hours you may now qualify for
- ✓Useful before a voluntary reassessment request
- ✓Protective Supervision analysis included
Educational purposes only
