IHSS in Los Angeles County: Phone Number, Pay Rate & How to Apply
Everything specific to Los Angeles County — current provider wages, your Public Authority, and how to appeal a Notice of Action.
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Overview
Los Angeles County has the largest IHSS caseload of any county in California. IHSS here is administered by the Department of Public Social Services (DPSS), with provider registry and payroll support handled by the Personal Assistance Services Council (PASC) — LA County's IHSS Public Authority.
Because LA County serves such a high volume of cases, assessment appointment wait times and processing timelines can run longer than in smaller counties. Having your documentation organized before your social worker visit — medical records, a clear account of daily challenges, and a realistic sense of what hours you may qualify for — matters more here, not less.
Clara has Los Angeles County’s contacts and current wage, and can explain how hours are decided.
How to apply for IHSS in Los Angeles County
To apply for IHSS in Los Angeles County, call the county IHSS office. A social worker will take your application and arrange an in-home assessment.
Los Angeles County IHSS phone number
There is no statewide online IHSS application — applying means phoning your county. All Los Angeles County contacts →
The application form (SOC 295)
The state's written application is form SOC 295, Application for In-Home Supportive Services. You can fill it in ahead of time.
Open the SOC 295 form (PDF)Opens on the CDSS website. The form goes to Los Angeles County, not to the state, so call the number above to ask where to mail, fax or bring it.
Once you apply, the county schedules an in-home assessment. A social worker scores how much help you need with each task, and those scores decide your monthly hours — see how the Functional Index ranks work. If your hours are later denied or reduced, you have appeal rights with deadlines: how to appeal a Notice of Action. Becoming a paid provider is a separate process — start with the Provider Hub.
Los Angeles County by the Numbers
Statewide, 925,481 Californians received IHSS in July 2026, averaging 119 authorized hours a month. Source: CDSS IHSS Program Data.
How Los Angeles County has changed
11 months of official CDSS program data, Jan '24 to Jul '26.
Where should you start?
Pick the path that matches where you are right now.
Provider pay in 2027 in Los Angeles County
Not published yet
Los Angeles County has not published a provider pay rate for 2027.
California's minimum wage rises from $16.90 to $17.40 an hour on January 1, 2027. County IHSS wages are built on the state minimum wage, so no county's rate can be lower than that.
- To confirm your rate, call the Los Angeles County main IHSS line
- 1-888-944-4477
Sources: California Department of Industrial Relations, News Release 2026-66. Checked October 7, 2026. Counties publish new rates through the autumn, so confirm before you plan around this. IHSSHours.com is independent and is not part of the county.
Provider orientation in Los Angeles County
Online or in person
You can do the orientation online or at an in-person session. Either way, you then visit an IHSS office to show your photo ID and Social Security card, hand in the forms and get the Live Scan fingerprint form.
How to start: Call the county's IHSS Helpline to begin enrollment, Monday to Friday, 8 a.m. to 5 p.m.
Worth knowing: The county's Public Authority (PASC) pages describe in-person orientation only, so you may be told that when you call.
- Los Angeles County IHSS Helpline
- (888) 822-9622
- Los Angeles County main IHSS line
- 1-888-944-4477
Source: Los Angeles County DPSS, checked October 5, 2026. Counties change how they run orientation, so confirm before you go. IHSSHours.com is independent and is not part of the county.
Provider Wage & Public Authority
- Current hourly wage
- $19.64/hr (+$1.14 effective Jan 1, 2026)
- Public Authority
- PASC (SEIU Local 2015)
- IHSS Application / Apply by phone
- 1-888-944-4477
- IHSS Helpline (existing cases)
- 1-888-822-9622
- PASC General Info Line
- 1-800-339-6993
- Mailing address
- DPSS In-Home Supportive Services
PO Box 769, Rosemead, CA 91770
Wages change when union contracts are renegotiated or the state minimum wage rises. Confirm your current rate directly with PASC before relying on this figure.
Check your weekly max as a Los Angeles County provider → Pre-filled with the county average of 116 authorized hours a month (CDSS) — swap in your recipient's number.
Local Notes & Quirks
- High caseload volume: LA County's DPSS serves more IHSS recipients than any other county in the state, which can mean longer scheduling windows for initial assessments and reassessments.
- Multiple regional offices: LA County operates several IHSS line offices (including Chatsworth, Lancaster, Burbank, and the Metro office on S. Vermont Ave.) rather than one central office — your assigned office depends on where you live.
- PASC handles enrollment & registry, not assessments: Your hours and eligibility are determined by a DPSS social worker; PASC's role is provider enrollment, the provider registry, and payroll support — direct hours questions go to DPSS, not PASC.
Los Angeles County IHSS — Common Questions
How much do IHSS providers get paid in Los Angeles County?
What will IHSS providers be paid in Los Angeles County in 2027?
How many IHSS hours do people get in Los Angeles County?
How do I apply for IHSS in Los Angeles County?
How many people receive IHSS in Los Angeles County?
How many people receive Protective Supervision in Los Angeles County?
Can I be paid to care for a family member in Los Angeles County?
Figures are from CDSS program data (July 2026) and the CDSS county wage sheet (IP Effective 10-1-2026). County averages describe a caseload, not an entitlement — how we calculate estimates.
Appealing a Notice of Action in LA County
If LA County reduces, denies, or terminates your IHSS hours, the appeal process is governed by state regulation — the same 90-day deadline applies regardless of county:
- You have 90 days from the date on your Notice of Action to request a State Hearing
- Call the State Hearings Division at 1-800-743-8525 to request a hearing
- Or mail a written request to: California Department of Social Services, State Hearings Division, P.O. Box 944243, Sacramento, CA 94244
- Requesting your hearing before the Notice of Action's effective date preserves Aid Paid Pending — meaning you keep your current hours while the appeal is decided
For free legal help with an LA County IHSS appeal, Disability Rights California can be reached at 1-800-776-5746.
County data last updated 2026-10-07 · CDSS program data July 2026, wages IP Effective 10-1-2026.
