Overview
Los Angeles County has the largest IHSS caseload of any county in California. IHSS here is administered by the Department of Public Social Services (DPSS), with provider registry and payroll support handled by the Personal Assistance Services Council (PASC) — LA County's IHSS Public Authority.
Because LA County serves such a high volume of cases, assessment appointment wait times and processing timelines can run longer than in smaller counties. Having your documentation organized before your social worker visit — medical records, a clear account of daily challenges, and a realistic sense of what hours you may qualify for — matters more here, not less.
Provider Wage & Public Authority
Los Angeles County IHSS Contacts
- Current hourly wage
- $19.64/hr (+$1.14 effective Jan 1, 2026)
- Public Authority
- PASC (SEIU Local 2015)
- Mailing address
- DPSS In-Home Supportive Services
PO Box 769, Rosemead, CA 91770
Wages are renegotiated roughly twice a year. Confirm your current rate directly with PASC before relying on this figure.
Local Notes & Quirks
- High caseload volume: LA County's DPSS serves more IHSS recipients than any other county in the state, which can mean longer scheduling windows for initial assessments and reassessments.
- Multiple regional offices: LA County operates several IHSS line offices (including Chatsworth, Lancaster, Burbank, and the Metro office on S. Vermont Ave.) rather than one central office — your assigned office depends on where you live.
- PASC handles enrollment & registry, not assessments: Your hours and eligibility are determined by a DPSS social worker; PASC's role is provider enrollment, the provider registry, and payroll support — direct hours questions go to DPSS, not PASC.
Appealing a Notice of Action in LA County
If LA County reduces, denies, or terminates your IHSS hours, the appeal process is governed by state regulation — the same 90-day deadline applies regardless of county:
- You have 90 days from the date on your Notice of Action to request a State Hearing
- Call the State Hearings Division at 1-800-952-5253 to request a hearing
- Or mail a written request to: California Department of Social Services, State Hearings Division, P.O. Box 944243, Sacramento, CA 94244
- Requesting your hearing before the Notice of Action's effective date preserves Aid Paid Pending — meaning you keep your current hours while the appeal is decided
For free legal help with an LA County IHSS appeal, Disability Rights California can be reached at 1-800-776-5746.
Heading into your LA County assessment?
The Clarity Report gives you a personalized estimate of the hours you may qualify for, built on California's official Hourly Task Guidelines — before you sit down with your DPSS social worker.