IHSS in San Bernardino County: Phone Number, Pay Rate & How to Apply
Everything specific to San Bernardino County — current provider wages, your Public Authority, and how to appeal a Notice of Action.
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Overview
San Bernardino County's IHSS program is administered by the Department of Aging and Adult Services (DAAS), with provider registry, training, and recruitment handled by the San Bernardino County IHSS Public Authority.
As California's largest county by land area, San Bernardino spans both dense urban areas and remote desert and mountain communities — IHSS applications go through a Central Intake Unit, with several physical office locations across the county for in-person needs.
Clara has San Bernardino County’s contacts and current wage, and can explain how hours are decided.
How to apply for IHSS in San Bernardino County
To apply for IHSS in San Bernardino County, call the county IHSS office. A social worker will take your application and arrange an in-home assessment.
San Bernardino County IHSS phone number
There is no statewide online IHSS application — applying means phoning your county. All San Bernardino County contacts →
The application form (SOC 295)
The state's written application is form SOC 295, Application for In-Home Supportive Services. You can fill it in ahead of time.
Open the SOC 295 form (PDF)Opens on the CDSS website. The form goes to San Bernardino County, not to the state, so call the number above to ask where to mail, fax or bring it.
Once you apply, the county schedules an in-home assessment. A social worker scores how much help you need with each task, and those scores decide your monthly hours — see how the Functional Index ranks work. If your hours are later denied or reduced, you have appeal rights with deadlines: how to appeal a Notice of Action. Becoming a paid provider is a separate process — start with the Provider Hub.
San Bernardino County by the Numbers
Statewide, 925,481 Californians received IHSS in July 2026, averaging 119 authorized hours a month. Source: CDSS IHSS Program Data.
How San Bernardino County has changed
11 months of official CDSS program data, Jan '24 to Jul '26.
Where should you start?
Pick the path that matches where you are right now.
Provider pay in 2027 in San Bernardino County
Not published yet
San Bernardino County has not published a provider pay rate for 2027.
California's minimum wage rises from $16.90 to $17.40 an hour on January 1, 2027. County IHSS wages are built on the state minimum wage, so no county's rate can be lower than that.
- To confirm your rate, call the San Bernardino County main IHSS line
- 1-877-800-4544
Sources: California Department of Industrial Relations, News Release 2026-66. Checked October 7, 2026. Counties publish new rates through the autumn, so confirm before you plan around this. IHSSHours.com is independent and is not part of the county.
Provider orientation in San Bernardino County
In-person meeting first, then online
In person first: a weekly Provider Enrollment In-Person Meeting, with no appointment required, where you receive a New Provider BOUNDS Packet. Then you watch the orientation videos and sign the forms online in BOUNDS, and turn in the required documents to an IHSS or Public Authority office.
How to start: If you already have an IHSS client, go to one of the weekly meetings; for the schedule, the county says to call your client's social worker or visit the local IHSS office. Space is limited, and no late arrivals or guests are allowed. If you do not have a client yet, the county says not to attend and to apply to the Public Authority registry instead.
- San Bernardino County IHSS Public Authority
- (866) 985-6322
- San Bernardino County main IHSS line
- 1-877-800-4544
Source: San Bernardino County, checked October 5, 2026. Counties change how they run orientation, so confirm before you go. IHSSHours.com is independent and is not part of the county.
Provider Wage & Public Authority
- Current hourly wage
- $19.00/hr
- Public Authority
- San Bernardino County IHSS Public Authority
- Public Authority main line
- 1-866-985-6322
- Central Intake (new applications)
- 1-877-800-4544
- Public Authority office
- 784 E. Hospitality Lane
San Bernardino, CA 92415
Wages change when union contracts are renegotiated or the state minimum wage rises. Confirm your current rate directly with the San Bernardino County IHSS Public Authority before relying on this figure.
Check your weekly max as a San Bernardino County provider → Pre-filled with the county average of 123 authorized hours a month (CDSS) — swap in your recipient's number.
Local Notes & Quirks
- Largest county by land area in the U.S.: San Bernardino County's geography means travel time for in-home assessments can vary widely depending on where you live — rural and mountain communities may have longer scheduling lead times.
- Six office locations: Applications can be submitted in person at any of six DAAS-PG/IHSS Public Authority office locations across the county, in addition to phone and Central Intake options.
- Text notifications available: San Bernardino County offers optional text message notifications for providers and recipients — a convenience not standard in every county.
San Bernardino County IHSS — Common Questions
How much do IHSS providers get paid in San Bernardino County?
What will IHSS providers be paid in San Bernardino County in 2027?
How many IHSS hours do people get in San Bernardino County?
How do I apply for IHSS in San Bernardino County?
How many people receive IHSS in San Bernardino County?
How many people receive Protective Supervision in San Bernardino County?
Can I be paid to care for a family member in San Bernardino County?
Figures are from CDSS program data (July 2026) and the CDSS county wage sheet (IP Effective 10-1-2026). County averages describe a caseload, not an entitlement — how we calculate estimates.
Appealing a Notice of Action in San Bernardino County
If San Bernardino County reduces, denies, or terminates your IHSS hours, the appeal process is governed by state regulation — the same 90-day deadline applies regardless of county:
- You have 90 days from the date on your Notice of Action to request a State Hearing
- Call the State Hearings Division at 1-800-743-8525 to request a hearing
- Or mail a written request to: California Department of Social Services, State Hearings Division, P.O. Box 944243, Sacramento, CA 94244
- Requesting your hearing before the Notice of Action's effective date preserves Aid Paid Pending — meaning you keep your current hours while the appeal is decided
For free legal help with a San Bernardino County IHSS appeal, Disability Rights California can be reached at 1-800-776-5746.
County data last updated 2026-10-07 · CDSS program data July 2026, wages IP Effective 10-1-2026.
