Overview
Glenn County's IHSS program is administered by the Health and Human Services Agency, with the Public Authority maintaining a registry service serving the Willows and Orland areas — about 20% of all county providers currently participate in the registry.
The Public Authority does not employ providers directly; the recipient remains the employer responsible for hiring, directing, and if necessary terminating their provider, with the Public Authority facilitating registry matches and enrollment.
Provider Wage & Public Authority
Glenn County IHSS Contacts
- Current hourly wage
- $17.25/hr
- Public Authority
- Glenn County IHSS Public Authority
- Office Address
- 420 E. Laurel Street
Willows, CA 95988
Confirmed directly from Glenn County's own published Public Authority page. Confirm your current rate directly with the Glenn County Public Authority before relying on this figure.
Local Notes & Quirks
- Fingerprinting since 2004: Glenn County's Public Authority has fingerprinted registry applicants since September 2004, with criminal history explicitly disqualifying candidates from the registry.
- Named staff contacts: Glenn County publishes direct phone numbers for individual Registry Specialists and Social Workers rather than routing everything through a single general line — worth asking for a specific staff contact once you know who's handling your case.
- Workers' comp routed through your social worker: if a provider is injured on the job, they contact the recipient's assigned IHSS social worker, who submits the claim information to the county's workers' compensation administrator.
Appealing a Notice of Action in Glenn County
If Glenn County reduces, denies, or terminates your IHSS hours, the appeal process is governed by state regulation — the same 90-day deadline applies regardless of county:
- You have 90 days from the date on your Notice of Action to request a State Hearing
- Call the State Hearings Division at 1-800-952-5253 to request a hearing
- Or mail a written request to: California Department of Social Services, State Hearings Division, P.O. Box 944243, Sacramento, CA 94244
- Requesting your hearing before the Notice of Action's effective date preserves Aid Paid Pending — meaning you keep your current hours while the appeal is decided
For free legal help with a Glenn County IHSS appeal, Disability Rights California can be reached at 1-800-776-5746.
Heading into your Glenn County assessment?
The Clarity Report gives you a personalized estimate of the hours you may qualify for, built on California's official Hourly Task Guidelines — before you sit down with your county social worker.