IHSS in Contra Costa County: Phone Number, Pay Rate & How to Apply
Everything specific to Contra Costa County — current provider wages, your Public Authority, and how to appeal a Notice of Action.
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Overview
Contra Costa County's IHSS program is administered by the Employment and Human Services Department (EHSD), with provider registry, training, and benefits handled by the Contra Costa IHSS Public Authority, based in Pleasant Hill.
Applying for IHSS in Contra Costa starts with a single phone call — a social worker visits your home rather than requiring an in-person office visit to begin the process, which can make the initial step less daunting if mobility is already a concern.
Clara has Contra Costa County’s contacts and current wage, and can explain how hours are decided.
How to apply for IHSS in Contra Costa County
To apply for IHSS in Contra Costa County, call the county IHSS office. A social worker will take your application and arrange an in-home assessment.
Contra Costa County IHSS phone number
There is no statewide online IHSS application — applying means phoning your county. All Contra Costa County contacts →
The application form (SOC 295)
The state's written application is form SOC 295, Application for In-Home Supportive Services. You can fill it in ahead of time.
Open the SOC 295 form (PDF)Opens on the CDSS website. The form goes to Contra Costa County, not to the state, so call the number above to ask where to mail, fax or bring it.
Once you apply, the county schedules an in-home assessment. A social worker scores how much help you need with each task, and those scores decide your monthly hours — see how the Functional Index ranks work. If your hours are later denied or reduced, you have appeal rights with deadlines: how to appeal a Notice of Action. Becoming a paid provider is a separate process — start with the Provider Hub.
Contra Costa County by the Numbers
Statewide, 925,481 Californians received IHSS in July 2026, averaging 119 authorized hours a month. Source: CDSS IHSS Program Data.
How Contra Costa County has changed
11 months of official CDSS program data, Jan '24 to Jul '26.
Where should you start?
Pick the path that matches where you are right now.
Provider pay in 2027 in Contra Costa County
Not published yet
Contra Costa County has not published a provider pay rate for 2027.
California's minimum wage rises from $16.90 to $17.40 an hour on January 1, 2027. County IHSS wages are built on the state minimum wage, so no county's rate can be lower than that.
- To confirm your rate, call the Contra Costa County main IHSS line
- (925) 229-8434
Sources: California Department of Industrial Relations, News Release 2026-66. Checked October 7, 2026. Counties publish new rates through the autumn, so confirm before you plan around this. IHSSHours.com is independent and is not part of the county.
Provider orientation in Contra Costa County
Online first, then in person
Online first: create an account, watch the State and union videos and e-sign the forms. Then an in-person orientation appointment, booked on the same enrollment site.
How to start: Go to the Public Authority's Online Enrollment page and click "Continue To Enrollment".
- Public Authority enrollment questions
- 800-333-1081
- Contra Costa County main IHSS line
- (925) 229-8434
Source: Contra Costa County IHSS Public Authority, checked October 5, 2026. Counties change how they run orientation, so confirm before you go. IHSSHours.com is independent and is not part of the county.
Provider Wage & Public Authority
- Current hourly wage
- $20.03/hr
- Public Authority
- CCC PA (SEIU)
- IHSS Application Line (EHSD)
- (925) 229-8434
- Public Authority main line
- 1-800-333-1081
- Public Authority office
- 500 Ellinwood Way, Ste. 110
Pleasant Hill, CA 94523
Wages change when union contracts are renegotiated or the state minimum wage rises. Confirm your current rate directly with CCC PA before relying on this figure.
Check your weekly max as a Contra Costa County provider → Pre-filled with the county average of 121 authorized hours a month (CDSS) — swap in your recipient's number.
Local Notes & Quirks
- Home-visit application process: You don't need to visit an office to apply — call the IHSS line and a social worker will schedule a home visit directly.
- Registry sends a curated shortlist: Rather than an open-ended provider list, the registry typically sends recipients 3–6 matched candidates to interview, narrowing the search.
- Health plan tied to monthly hours: Contra Costa providers can join the county health plan (Plan A-2) once they consistently work at least 45 hours per month for two consecutive months — worth tracking if a family member is becoming a paid provider.
Contra Costa County IHSS — Common Questions
How much do IHSS providers get paid in Contra Costa County?
What will IHSS providers be paid in Contra Costa County in 2027?
How many IHSS hours do people get in Contra Costa County?
How do I apply for IHSS in Contra Costa County?
How many people receive IHSS in Contra Costa County?
How many people receive Protective Supervision in Contra Costa County?
Can I be paid to care for a family member in Contra Costa County?
Figures are from CDSS program data (July 2026) and the CDSS county wage sheet (IP Effective 10-1-2026). County averages describe a caseload, not an entitlement — how we calculate estimates.
Appealing a Notice of Action in Contra Costa County
If Contra Costa County reduces, denies, or terminates your IHSS hours, the appeal process is governed by state regulation — the same 90-day deadline applies regardless of county:
- You have 90 days from the date on your Notice of Action to request a State Hearing
- Call the State Hearings Division at 1-800-743-8525 to request a hearing
- Or mail a written request to: California Department of Social Services, State Hearings Division, P.O. Box 944243, Sacramento, CA 94244
- Requesting your hearing before the Notice of Action's effective date preserves Aid Paid Pending — meaning you keep your current hours while the appeal is decided
For free legal help with a Contra Costa County IHSS appeal, Disability Rights California can be reached at 1-800-776-5746.
County data last updated 2026-10-07 · CDSS program data July 2026, wages IP Effective 10-1-2026.
