Overview
Contra Costa County's IHSS program is administered by the Employment and Human Services Department (EHSD), with provider registry, training, and benefits handled by the Contra Costa IHSS Public Authority, based in Pleasant Hill.
Applying for IHSS in Contra Costa starts with a single phone call — a social worker visits your home rather than requiring an in-person office visit to begin the process, which can make the initial step less daunting if mobility is already a concern.
Provider Wage & Public Authority
Contra Costa County IHSS Contacts
- Current hourly wage
- $20.03/hr
- Public Authority
- CCC PA (SEIU)
- Public Authority office
- 500 Ellinwood Way, Ste. 110
Pleasant Hill, CA 94523
Wages are renegotiated roughly twice a year. Confirm your current rate directly with CCC PA before relying on this figure.
Local Notes & Quirks
- Home-visit application process: You don't need to visit an office to apply — call the IHSS line and a social worker will schedule a home visit directly.
- Registry sends a curated shortlist: Rather than an open-ended provider list, the registry typically sends recipients 3–6 matched candidates to interview, narrowing the search.
- Health plan tied to monthly hours: Contra Costa providers can join the county health plan (Plan A-2) once they consistently work at least 45 hours per month for two consecutive months — worth tracking if a family member is becoming a paid provider.
Appealing a Notice of Action in Contra Costa County
If Contra Costa County reduces, denies, or terminates your IHSS hours, the appeal process is governed by state regulation — the same 90-day deadline applies regardless of county:
- You have 90 days from the date on your Notice of Action to request a State Hearing
- Call the State Hearings Division at 1-800-952-5253 to request a hearing
- Or mail a written request to: California Department of Social Services, State Hearings Division, P.O. Box 944243, Sacramento, CA 94244
- Requesting your hearing before the Notice of Action's effective date preserves Aid Paid Pending — meaning you keep your current hours while the appeal is decided
For free legal help with a Contra Costa County IHSS appeal, Disability Rights California can be reached at 1-800-776-5746.
Heading into your Contra Costa County assessment?
The Clarity Report gives you a personalized estimate of the hours you may qualify for, built on California's official Hourly Task Guidelines — before your social worker's home visit.