IHSS in Napa County: Phone Number, Pay Rate & How to Apply
Everything specific to Napa County — current provider wages, your Public Authority, and how to appeal a Notice of Action.
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Overview
Napa County's IHSS program is a Medi-Cal program funded by county, state, and federal dollars, with the IHSS Public Authority maintaining a registry of care providers and supporting over 1,500 providers who serve recipients throughout the Napa Valley.
As with every county, the recipient — not the county — is the legal employer of their IHSS provider, responsible for hiring, training, and approving timesheets, while the Public Authority handles registry matching and provider support.
Clara has Napa County’s contacts and current wage, and can explain how hours are decided.
How to apply for IHSS in Napa County
To apply for IHSS in Napa County, call the county IHSS office. A social worker will take your application and arrange an in-home assessment.
Napa County IHSS phone number
There is no statewide online IHSS application — applying means phoning your county. All Napa County contacts →
The application form (SOC 295)
The state's written application is form SOC 295, Application for In-Home Supportive Services. You can fill it in ahead of time.
Open the SOC 295 form (PDF)Opens on the CDSS website. The form goes to Napa County, not to the state, so call the number above to ask where to mail, fax or bring it.
Once you apply, the county schedules an in-home assessment. A social worker scores how much help you need with each task, and those scores decide your monthly hours — see how the Functional Index ranks work. If your hours are later denied or reduced, you have appeal rights with deadlines: how to appeal a Notice of Action. Becoming a paid provider is a separate process — start with the Provider Hub.
Napa County by the Numbers
Statewide, 925,481 Californians received IHSS in July 2026, averaging 119 authorized hours a month. Source: CDSS IHSS Program Data.
How Napa County has changed
11 months of official CDSS program data, Jan '24 to Jul '26.
Where should you start?
Pick the path that matches where you are right now.
Provider pay in 2027 in Napa County
Not published yet
Napa County has not published a provider pay rate for 2027.
California's minimum wage rises from $16.90 to $17.40 an hour on January 1, 2027. County IHSS wages are built on the state minimum wage, so no county's rate can be lower than that.
- To confirm your rate, call the Napa County main IHSS line
- (707) 253-6272
Sources: California Department of Industrial Relations, News Release 2026-66. Checked October 7, 2026. Counties publish new rates through the autumn, so confirm before you plan around this. IHSSHours.com is independent and is not part of the county.
Provider orientation in Napa County
Not stated online
We could not open the county's provider pages when we checked, so we have nothing confirmed to show.
Call Napa County's main IHSS line and ask how new providers complete orientation.
- Napa County main IHSS line
- (707) 253-6272
Counties change how they run orientation, so confirm before you go. IHSSHours.com is independent and is not part of the county.
Provider Wage & Public Authority
- Current hourly wage
- $20.90/hr (effective 1/1/2025)
- Public Authority
- Napa County IHSS Public Authority (SEIU Local 2015)
- Public Authority Line
- (707) 259-8359
- IHSS Intake
- (707) 253-6272
- Payroll Questions
- (707) 253-4531
- Office Address
- 650 Imperial Way, Suite 101
Napa, CA 94559
Confirmed directly from Napa County's own published payroll FAQ. Confirm your current rate directly with the Napa County Public Authority before relying on this figure.
Check your weekly max as a Napa County provider → Pre-filled with the county average of 128 authorized hours a month (CDSS) — swap in your recipient's number.
Local Notes & Quirks
- One of the higher wages in the state: Napa's Board of Supervisors approved a jump from $17.45 to $20.00/hr in a 2024 agreement with SEIU Local 2015, with a further increase to $20.90/hr effective January 2025 — among the strongest wage growth trajectories of any county on this site.
- Significant training investment: the county has committed up to $10,000 annually toward comprehensive provider training, including essential caregiving skills.
- Minors can be providers at 14: Napa County explicitly allows minors as young as 14 to become IHSS providers, provided they comply with California labor law and obtain a valid school work permit — worth knowing for families where a teenage relative provides care.
Napa County IHSS — Common Questions
How much do IHSS providers get paid in Napa County?
What will IHSS providers be paid in Napa County in 2027?
How many IHSS hours do people get in Napa County?
How do I apply for IHSS in Napa County?
How many people receive IHSS in Napa County?
How many people receive Protective Supervision in Napa County?
Can I be paid to care for a family member in Napa County?
Figures are from CDSS program data (July 2026) and the CDSS county wage sheet (IP Effective 10-1-2026). County averages describe a caseload, not an entitlement — how we calculate estimates.
Appealing a Notice of Action in Napa County
If Napa County reduces, denies, or terminates your IHSS hours, the appeal process is governed by state regulation — the same 90-day deadline applies regardless of county:
- You have 90 days from the date on your Notice of Action to request a State Hearing
- Call the State Hearings Division at 1-800-743-8525 to request a hearing
- Or mail a written request to: California Department of Social Services, State Hearings Division, P.O. Box 944243, Sacramento, CA 94244
- Requesting your hearing before the Notice of Action's effective date preserves Aid Paid Pending — meaning you keep your current hours while the appeal is decided
For free legal help with a Napa County IHSS appeal, Disability Rights California can be reached at 1-800-776-5746.
County data last updated 2026-10-07 · CDSS program data July 2026, wages IP Effective 10-1-2026.
