IHSS in Shasta County: Phone Number, Pay Rate & How to Apply
Everything specific to Shasta County — current provider wages, your Public Authority, and how to appeal a Notice of Action.
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Overview
Shasta County's IHSS program is administered by the Health and Human Services Agency, with the Shasta County Public Authority maintaining a provider registry and serving roughly 4,500 recipients throughout the Redding area and surrounding North State communities.
Shasta County providers are represented by SEIU Local 2015, which has been in active contract negotiations with the county Board of Supervisors over provider pay in recent years.
Clara has Shasta County’s contacts and current wage, and can explain how hours are decided.
How to apply for IHSS in Shasta County
To apply for IHSS in Shasta County, call the county IHSS office. A social worker will take your application and arrange an in-home assessment.
Shasta County IHSS phone number
There is no statewide online IHSS application — applying means phoning your county. All Shasta County contacts →
The application form (SOC 295)
The state's written application is form SOC 295, Application for In-Home Supportive Services. You can fill it in ahead of time.
Open the SOC 295 form (PDF)Opens on the CDSS website. The form goes to Shasta County, not to the state, so call the number above to ask where to mail, fax or bring it.
Once you apply, the county schedules an in-home assessment. A social worker scores how much help you need with each task, and those scores decide your monthly hours — see how the Functional Index ranks work. If your hours are later denied or reduced, you have appeal rights with deadlines: how to appeal a Notice of Action. Becoming a paid provider is a separate process — start with the Provider Hub.
Shasta County by the Numbers
Statewide, 925,481 Californians received IHSS in July 2026, averaging 119 authorized hours a month. Source: CDSS IHSS Program Data.
How Shasta County has changed
11 months of official CDSS program data, Jan '24 to Jul '26.
Where should you start?
Pick the path that matches where you are right now.
Provider pay in 2027 in Shasta County
Not published yet
Shasta County has not published a provider pay rate for 2027.
California's minimum wage rises from $16.90 to $17.40 an hour on January 1, 2027. County IHSS wages are built on the state minimum wage, so no county's rate can be lower than that.
- To confirm your rate, call the Shasta County main IHSS line
- (530) 225-5507
Sources: California Department of Industrial Relations, News Release 2026-66. Checked October 7, 2026. Counties publish new rates through the autumn, so confirm before you plan around this. IHSSHours.com is independent and is not part of the county.
Provider orientation in Shasta County
Session by appointment
A two-hour orientation by appointment, held every Monday. The county says to arrive early because the doors close at the start time. Its page does not mention an online option.
How to start: Call to make an appointment for orientation. Bring your Social Security card and a valid photo ID.
- Shasta County IHSS
- (530) 225-5507
Source: Shasta County, checked October 5, 2026. Counties change how they run orientation, so confirm before you go. IHSSHours.com is independent and is not part of the county.
Provider Wage & Public Authority
- Current hourly wage
- $18.50/hr
- Public Authority
- Shasta County Public Authority (SEIU Local 2015)
- Public Authority Line
- (530) 229-8330
- IHSS Applications
- (530) 225-5507
- Office Address
- 2640 Breslauer Way
Redding, CA 96001
Wages are set through ongoing negotiation with SEIU Local 2015. Confirm your current rate directly with the Shasta County Public Authority before relying on this figure.
Check your weekly max as a Shasta County provider → Pre-filled with the county average of 112 authorized hours a month (CDSS) — swap in your recipient's number.
Local Notes & Quirks
- Provider shortage relative to demand: Shasta County has roughly 4,500 recipients but only around 4,300 registered providers — meaning some providers take on multiple recipients to make ends meet, which can affect availability for new applicants.
- Active wage advocacy: SEIU 2015 has organized public rallies and ongoing negotiations with the Board of Supervisors specifically over provider pay, making this a county where wage rates may shift with contract cycles.
- IHSS Advisory Committee: established in 2001, this committee includes IHSS recipients, care providers, and community leaders who advise the Board of Supervisors — a route for community input if you want a voice in local IHSS policy.
Shasta County IHSS — Common Questions
How much do IHSS providers get paid in Shasta County?
What will IHSS providers be paid in Shasta County in 2027?
How many IHSS hours do people get in Shasta County?
How do I apply for IHSS in Shasta County?
How many people receive IHSS in Shasta County?
How many people receive Protective Supervision in Shasta County?
Can I be paid to care for a family member in Shasta County?
Figures are from CDSS program data (July 2026) and the CDSS county wage sheet (IP Effective 10-1-2026). County averages describe a caseload, not an entitlement — how we calculate estimates.
Appealing a Notice of Action in Shasta County
If Shasta County reduces, denies, or terminates your IHSS hours, the appeal process is governed by state regulation — the same 90-day deadline applies regardless of county:
- You have 90 days from the date on your Notice of Action to request a State Hearing
- Call the State Hearings Division at 1-800-743-8525 to request a hearing
- Or mail a written request to: California Department of Social Services, State Hearings Division, P.O. Box 944243, Sacramento, CA 94244
- Requesting your hearing before the Notice of Action's effective date preserves Aid Paid Pending — meaning you keep your current hours while the appeal is decided
For free legal help with a Shasta County IHSS appeal, Disability Rights California can be reached at 1-800-776-5746.
County data last updated 2026-10-07 · CDSS program data July 2026, wages IP Effective 10-1-2026.
